Product Info & Warranty

Henlox & Co – Precision in Every Detail

At Henlox & Co, every timepiece is crafted to reflect our commitment to engineering excellence, timeless design, and premium materials. Each watch is hand-assembled using high-grade stainless steel or carbon fiber, scratch-resistant sapphire glass, and a precision mechanical movement — built to last and made to be worn.

📦 What’s Included

• Your Henlox & Co timepiece

• Luxury display box

• Instruction manual

• Warranty card (lifetime coverage)

🔧 Lifetime Warranty

All Henlox watches are covered by a lifetime warranty against manufacturing defects.

What’s covered:

• Mechanical movement issues

• Manufacturing defects in materials or workmanship

• Defective straps, case, or crown caused by production flaws

What’s not covered:

• Normal wear and tear

• Water damage due to misuse (watches are 3 ATM water resistant)

• Damage caused by accidents or unauthorized repairs

🔁 Need a Repair?

If your watch develops a fault covered by warranty, simply:

1. Contact our team via the Contact Form below

2. Ship your watch back to our factory

3. We’ll inspect, repair, and return it — hassle-free

🌍 Shipping & Returns

• Free Express Shipping Worldwide (24–48h dispatch)

• 30-day return window for unworn watches in original packaging

• Return shipping covered if the product is faulty or incorrect

❓Still Have Questions?

We’re here to help. Please use the contact form below and our team will respond promptly.